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Trust Payments

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Thursday, September 7th, 2017
Best Payment Providers

A Good Fit For:

What We Like

Trust Payments is a gaming industry specialist and has worked with bodies in both the US and Europe to develop online gaming regulations including legislation regarding gambling licensing, tax, fraud controls, money laundering and underage gambling

What We Didn't Like

Like any merchant account provider, Trust Payments has its share of issues with customer support and sales transparency.

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Trust Payments was founded in 1997 and has grown into one of the world’s leading independent payment service providers. Their focus is online payments with their special selling points being cutting-edge technology, expertise and trust. Their most important business sectors are gaming and retail.

Trust Payments was acquired by the United Communications (UC) Group in 1999. The group includes UC capital which focuses on corporate investment and structuring consultancy and private equity fundraising.


Trust Payments is a gaming industry specialist and has worked with bodies in both the US and Europe to develop online gaming regulations including legislation regarding gambling licensing, tax, fraud controls, money laundering and underage gambling. They provide sophisticated age and location verification checks and other tools to ensure that their clients in the online gaming industry remain legally compliant. Their clients include: PartyGaming, PartyCasino, PartyPoker, World Poker Tour (WPT), FullTilt, Bwin, Sportech, PokerStars, Fantasy League, and various US state lotteries.

Trust Payments provides unobtrusive security screening to minimise fraud and chargebacks. Their solutions are compatible with most popular shopping carts and include multi-currency, multi-channel, and multi-payment solutions. Services include mobile optimisation, advanced counter-fraud tools, call centre technology, and international shipping tools. Some of their clients include Sainsburys, WH Smith, Coast, Oasis, Snow+Rock, The Perfume Shop, Karen Millen and several other major online fashion stores.


The Trust Payments Payment Gateway is a versatile solution that is applicable to all kinds of businesses of all sizes. There are several integration options including hosted payment pages eliminating the requirement for merchants to be PCI DSS compliant; Web Services where merchants use their own secure servers along with the Trust Payments payment network; and STAPI (Trust Payments API) integration for PCI DSS compliant merchants.

Special feature of the payment gateway include:

  • 99.97% uptime record
  • MOTO payments can be accepted via a virtual terminal that is incorporated within the payment gateway
  • Accepts Visa, MasterCard, American Express and most other main credit cards
  • Accepts PayPal payments plus a range of alternative payment methods
  • ST PayMe payment requests can be included on invoices
  • Secure real time reporting
  • 24/7 customer support

Price: Pricing is available on application only

Trust Payments is able to broker merchant accounts with several global acquirers. They can advise on the most suitable acquirer and can help merchants that would otherwise find setting up a merchant account difficult. They also negotiate the best internet merchant account rates with the acquirer.

Special features of the service include

  • Fast internet merchant account MID (Merchant ID) approval
  • Accurate risk profile creation
  • Match risk profile with the best acquirer.


Trust Payments works in partnership with WPM Education, a specialist integrated payment solution provider for further and higher education. This integrates payments for almost anything to be accepted including tuition fees, courses, library fines, online stores, and many more. DCC allows international students to pay in their own currency


What We Think

Trust Payments provides a range of secure payment processing options for business of all kinds. The company should be particularly appealing for any merchant working in high risk industrial sectors and small start-ups. Their experience in the gaming industry should appeal to any online gaming company including new entries and established online casinos and poker rooms.

The Trust Payments customer base is impressive and includes major players in retail, online gaming, education, and leisure and entertainment. The ability to accept alternative payment methods is also a big plus for many different businesses.

Trust Payments is certainly an impressive organisation and it could be right for your business, but there are many others out there that could be better and cheaper. To discover more, just complete our web form and a range of similar suppliers will contact you with quotes tailored to your specific business needs.

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