The 10 Best Online Gambling Merchant Accounts

Online gaming has become a wildly profitable component of the gambling industry. Most banks, however, still believe they are exceedingly risky. Casinos and online gaming businesses are predisposed to inordinate chargebacks, discounts, and have a higher volume turnover.

Online gambling also gets hit with tons of friendly fraud. This happens when clients dispute a transaction when they merely change their mind. It wasn’t that their credit cards were stolen. They simply chose not to pay for the services.
Despite all these negatives, there are online gambling merchant account providers willing to assist online gambling merchants with their businesses. Here are 10 reputable companies you should look into for your online gambling merchant account.

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Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions for gaming and casino companies.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant.  There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

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iPay Total

Founded in 2018 and headquartered in London, iPay Total is an online gaming payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

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Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including Casino/Gambling merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

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Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

Web Merchant offers comprehensive online gaming payment solutions.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

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Orbit Card Services

Headquartered in Manchester, UK, Orbit Card Services offer online credit card gateways and international merchant accounts worldwide.

The Pros

Orbit Card Services will provide a merchant account with a reputable, western EU-based acquiring bank with no limitations on processing. Merchants can gain pre-approval in less than 48 hours.

Supported features include: Server2Server API integration, batch processing, CVV, AVS & 3D Secure, real-time reporting and management, global card processing, recurring billing, virtual terminal, over 150 supported currencies, reports API for data pull to back-end, and dynamic billing descriptor.

The Cons

Orbit Card Services does charge a set-up fee and a fairly high annual fee for high risk merchant accounts. It also lacks customer service and seems to work with independent sales organizations.

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GBO International

Founded in 2008 and headquartered in Tel-Aviv, Israel, GBO International Financial Services works with top European and Chinese banks to offer the best, customizable merchant account solutions possible for gaming and casino businesses.

The Pros

With minimal application restrictions, a merchant account setup can take place in less than 48 hours. Once approved, merchants receive a merchant account with one of the top European banks, a processing gateway for both credit cards and debit cards, and a processing gateway to facilitate alternative payments.

GBO’s website also provides merchants with a complete list of updated top gaming regulatory authorities, complete with jurisdictions and the corresponding links to regulator websites.

The Cons

Once the completed application and supporting documents are delivered, the time it takes to open a merchant account can take anywhere from 2 to 3 weeks. The only other option for quicker processing (in minutes) is to get an aggregate merchant account (an account shared with other merchants), which comes with its own risks.

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Established in 2008 and headquartered in Scottsdale, Arizona, Vantage Payments is a merchant account provider that provides merchant accounts for both domestic and offshore online gambling websites.  They have been awarded as the best processing company in the high risk space and is known as a reliable merchant account provider.

The Pros

Some of the company’s products and services include: remote deposit capture, e-wallet solutions, Point-of-sale equipment, support for multi-currency, European direct debit, call center services, SEO assistance, and web design. It also offers ACH processing and an online payment gateway. All technical support is handled entirely in-house and is easily accessible.

The Cons

Some complaints found include that they don’t respond to any phone calls or emails for days. When merchants call, they get passed around from rep to rep. The setup of the account is slow. They don’t publicly disclose their rates and fees.

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Durango Merchant Services

Founded in 1999 and located in Durango, Colorado,  Durango Merchant Services provides credit processing solutions for both US-based and internationally based companies. Durango specializes in working with high risk merchants such as those in the online gambling industry and other international businesses.

The Pros

Features include: online gateway with QuickBooks integration, POS equipment, electronic check processing, offshore bank partnerships, variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

Complaints found about this company were about Durango’s inability to get approval for a high risk merchant account and a partnering bank withholding a merchant’s funds.

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Based in Portsmouth, New Hampshire, Instabill has been covering the high-risk merchant space since 2001. Instabil is a leading high risk merchant account provider for online gambling merchants, e-commerce, MOTO, and retail businesses. They accept 160 major currencies and most major credit cards.

The Pros

Online gaming merchant benefits include the following: two payment gateways, phone orders, mobile orders, shopping cart, recurring payments, AVS fraud protection, EMV chip cards, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. Instabill unveiled a new payment solution that allows players to purchase a game of their choice: online slots, poker or blackjack, through a gift card.

The Cons

Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds. Not a good fit for low-risk businesses.

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GPN Data

Headquartered in Berkshire, UK, GPN Data was founded in 2008. It is an international merchant account provider that offers solutions to high risk merchants, such as online gambling merchants, merchants with a history of chargebacks, and merchants needing to sell worldwide.

The Pros

GPN Data offers its online gambling merchants the following features and benefits: PCI-DSS Level 1 version 3.2 compliant eCommerce PSP, connection with multiple banks in multiple locations, recurring billing, fraud prevention, technical support team available 24/7, accept SEPAexpress, chargeback support, transaction monitoring, automatic chargeback notification, customizable rules, velocity checks, fraud screening, white and black lists, alternative payment options, fully integrated with Ethoca, Verifi, and Maxmind. There are no application fees and their underwriting is quick and painless.

The Cons

Merchants are required to process at least $15,000 in gross credit card sales every month to qualify. Not a good choice for smaller businesses.

Provider of the Month

Why eMerchantBroker

EMB is devoted to your experience and your expectation with them. They have an A+ Rating with the BBB and their business is built to meet specific requirements in the High-Risk Industry.

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