Overall, we were impressed with the responsiveness and knowledge of the staff at Bank of Scotland. The team was quickly able to inform us about its merchant services through Cardnet and direct us to the right channels to get the information we needed. Based on the few reviews we’ve found, and taking into account our experiences, we find Bank of Scotland to offer reliable services. Nevertheless, since Cardnet customers get special rates if they already have bank accounts through Lloyds,...Read Our Full Review
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How we rated them
What We Liked
Bank of Scotland was engaging, responsive, and knowledgeable. Also, it clearly notes on its site and during interactions that its merchant service provider is Cardnet.
What We Didn't Like
Through Bank of Scotland’s arrangement with Cardnet, merchants enter a minimum one-year contract and are forced to pay a £200 early termination fee if they cancel early. Merchants also are required to pay PCI compliance fees and other charges.
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