Stripe has a very large customer base, but it also has a large share of complaints. Currently, there are 68 customer reviews and 374 complaints, according to the Better Business Bureau. Of the 917 reviews on Trust Pilot, only 31% are negative. Many merchants applaud its services and its cutting edge API. Many of the complaints lodged against Stripe have to do with confusion over funds being held in a reserve account or that their accounts were cancelled due to...Read Our Full Review
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How we rated them
What We Liked
Stripe offers reliable, easy-to-use services and is upfront and transparent about pricing. Also, it charges no set-up fees or monthly minimum charges.
What We Didn't Like
Stripe offers lackluster customer service at times, and it charges the same fees for debit and credit cards. It doesn’t work with high-risk businesses, such as those that engage in gambling, pseudo pharmaceuticals, and adult entertainment.
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