Based in northwest England, Independent Merchant Services Ltd. (IMS) was established in 2011 to make it easier to find trusted, quality merchant services providers. After spending too many hours searching the internet, calling call enters, dealing with incompetent sales agents, conflicting quotes, and confusing contracts, Roger Milne started IMS to guide merchants through the process.
Independent Merchant Services is not a merchant account provider. It is a broker or third-party that connects merchants with some of its preferred payment providers and negotiates with them on your behalf.
Independent Merchant Services specializes in card payment audits in an effort to help you reduce card payment fees, improve the payment processing experience, and find the best provider that matches your needs. During audits, IMS identifies potential cost savings and the most cost-effective payment processing procedures that best your individual business’ needs. In a nutshell, Independent Merchant Services assist merchants by explaining, comparing, and negotiating terms with acquirers. During comparisons, Independent Merchant Services highlights the small print of terms and contracts, such as hidden fees, exit fees, and automatic contract renewals, so merchants can make the best decisions.