Chargebacks911 – Microsoft Partnership: Fighting Friendly Fraud


Wednesday, June 15th, 2022

Chargeback911 has partnered with Microsoft. Bringing together Chargebacks911’s friendly-fraud analytics and Microsoft’s adaptive AI (artificial intelligence) technology, the companies offer a news service to fight friendly fraud. If you want to know more about the service and are looking for chargeback insurance providers, you’re at the right place. 

Payment Fraud on the Rise 

In 2021, 3/4 of online merchants witnessed a net increase in payment attacks compared to the situation before COVID-19, as Statista reported. Did you know that 86% of chargebacks are associated with ‘friendly fraud,’ according to Chargeback911? 

Friendly fraud is also called chargeback fraud. You deal with this type of fraud when a customer, without obtaining a refund from you, accidentally or on purpose files a chargeback on a legitimate transaction.

Now, Chargebacks911(post-transaction fraud platform) has partnered with Microsoft to offer an advanced technology via the Microsoft Dynamics 365 Fraud Protection platform. This is an innovative platform for identifying and fighting fraud by deploying integrated data and adaptive AI technology. The latter uses fraud patterns to drive insight and helps you optimize fraud controls.

According to UK Finance, the overall losses caused by authorized push-payment scams reached £355.3 million in the 1st half of 2021. This is up 71% compared to the same period in 2020.

Microsoft Dynamics 365 Fraud-Protection Platform

The Dynamics 365 and Chargebacks911 fraud-detection platform offers the following core strengths:

  • Improves the acceptance rate of omnichannel payments to protect revenue.
  • Fights fake-account creation and account takeover to protect user accounts from abuse and fraud.
  • Detects anomalies and potential fraud returns and discounts associated with omnichannel purchases.
  • Offers large data and feedback for deep analyses.
  • Enables you to identify and resolve friendly fraud with the help of accessible machine learning (ML) and AI-based tools. 
  • Allows increasing automation with end-to-end accountability.

Whether you need help with the Dynamics 365 and Chargebacks911 fraud-detection platform or chargeback insurance providers, turn to a reputable payment-comparison specialist like BestPaymentProviders.co.uk. 

Working with a reliable payment expert like Best Payment Providers UK focused on terms, complaints, and integration processes, you can get fast and easy access to the right payment solutions geared to your own financial needs. 

Microsoft Dynamics 365 Fraud-Detection Platform

Chargeback911, in partnership with Microsoft, offers financial institutions a new solution to combat friendly fraud. Work with a true payment expert to get the best-suited merchant services, including fraud-prevention techniques, for your eCommerce business. 


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